Frequently Asked Questions
Everything you need to know about your order and our products
How long will it take for my order to ship?
Standard processing time for in-stock items is 3-5 business days. During new collection launches or holiday seasons, processing may take up to 7-10 business days before shipping.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout. Please note that international orders may be subject to customs fees.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items within 30 days of delivery. Please note that certain items, such as final sale products and intimate apparel, are not eligible for return.
Can I change or cancel my order after it's been placed?
Once an order is placed, it is sent immediately to our fulfillment center. We can only process cancellations or changes if the order has not yet been processed. Please contact support as soon as possible.
How should I care for my apparel to ensure it lasts?
To preserve the quality of the prints and fabric, we recommend washing your garments inside out in cold water and hanging them to dry. Avoid using bleach or ironing directly on the printed designs.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and various digital wallets like Apple Pay and Google Pay.