Returns & Exchanges

OMOCAT accepts returns and exchanges for most items within 30 days of delivery, provided they are in their original, unworn, and unwashed condition. Please note that certain limited edition items, intimate apparel, and final sale goods are not eligible for return.

Return Process

• 1.
  Verify Eligibility

  Ensure your item is within the 30-day window and remains in its original packaging with all tags attached.

• 2.
  Contact Support

  Email our customer service team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

• 3.
  Package Your Item

  Securely pack the items and include a copy of your packing slip or order confirmation inside the parcel.

• 4.
  Ship and Track

  Send your package using a trackable shipping service; once received and inspected, we will process your refund or exchange within 7-10 business days.